Day 1: friendly check-in

Confirm receipt, restate the amount and due date, and ask when payment is scheduled.

After 3 business days: request a date

Reference the earlier message and ask for a confirmed payment date. Invite the client to identify any dispute or invoice error immediately.

After 7 business days: set a boundary

Request payment or a written payment plan within a defined period. If appropriate under your agreement, pause new work until the balance is current.

Final follow-up: explain the next step

Subject: Final follow-up on invoice [number] Hi [client name], Invoice [number] for [amount] remains unpaid. Please arrange payment or provide a written payment plan by [date]. If I do not receive either, I will proceed with the next recovery step available under our agreement. Thank you, [Your name]

Before mentioning fees, interest, collections, or legal action, check the agreement and the rules that apply where you and the client operate.

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